Kartini Sisingamaraja
Kartini Sisingamaraja is an Indonesian migration expert based in Jakarta who oversees the review processes on this platform. She has over five years of experience working with Indonesian immigration policies and visa processes. Her professional background focuses specifically on migration systems, where she assists both private individuals and corporate businesses in navigating complex regulatory frameworks.
Being based in Jakarta, she is highly familiar with local immigration office procedures throughout the country. Her daily work requires maintaining up-to-date knowledge of extension rules, entry point policies, and changes in the national immigration infrastructure.
All reviews conducted through this platform are managed under her direct supervision to maintain factual accuracy in the application process.
What This Service Is
e-visa-indonesia.com is an independent visa assistance service that helps travelers prepare their Indonesia e-VOA applications before submission to the official government portal.
We are not affiliated with, endorsed by, or connected to the Government of Indonesia. The official eVOA portal is evisa.imigrasi.go.id — you can apply there directly at no service fee.
What we do is straightforward: before your application is submitted, we check that all entered information matches your supporting documents.
Using our service is a choice, not a requirement. If you are comfortable submitting directly through the official portal, we encourage you to do so.
Our Service vs the Official Portal
| Feature | Official Portal | Our Service |
|---|---|---|
| Government fee (IDR 500,000) | ✅ | ✅ |
| Service fee | None | USD 85 |
| Manual application review | ❌ | ✅ |
| Error checking before submission | ❌ | ✅ |
| Email support | ❌ | ✅ |
| Same e-VOA document issued | ✅ | ✅ |
Why Some Travelers Use a Service
- A passport photo or document scan may be rejected for technical reasons not clearly explained by the official interface
- Name formatting confusion — the application name must exactly match the machine-readable zone of the passport
- Uncertainty about document requirements such as file size limits or acceptable image formats
- Language barrier or difficulty navigating the official portal interface
- Preference for professional review before paying the non-refundable government fee
How We Verify Information
Our internal procedures dictate that content on this website is reviewed and updated whenever Indonesian immigration rules change. To provide transparency regarding the currency of our data, every page shows a visible "Last updated" date.
We do not rely on secondary news sources for policy updates. All information regarding visa requirements, fees, and regulations is cross-referenced directly with official government platforms:
Contact and Office Information
For inquiries regarding our review process or to ask questions about an ongoing application, contact our support team:
Menara Rajawali
Jl. Mega Kuningan Lot 5.1
Jakarta 12950, Indonesia